Shipping Policy

Ultra-SoniTec LLC makes every effort to ship orders within the parameters set below:

Orders will be shipped via UPS, FedEx, or USPS within one (1) working day from the day the order was placed.  The freight charges will be reflected at the time the order is placed on the Ultra-SoniTec website.  Ultra-SoniTec is closed on weekends and on most major holidays.  If orders are placed during these periods we will not be able to ship your order until the following business day.

Return Policy

Ultra-SoniTec LLC accepts returns within the parameters set below:

All returns must be approved by Ultra-SoniTec LLC and accompanied by a Product Return Number.  Returns must be in its original packaging, unused, and returned with a copy of the invoice within 15 days of delivery.  Full credit will be issued when the return is due to our error.  A restocking charge will apply to merchandise not shipped in error.  Concealed freight damage should be reported to the freight carrier immediately.

A product return number may be obtained by calling 828-820-2757 or emailing sales@ultra-sonitec.com.